Passenger Stair Hit By Dispenser

Passenger Stair Hit By Dispenser
159-2019
  • Contributing Factors: Human Factors, Lack of knowledge, Not following Rules/Laws, Procedures
  • Categories: Aircraft Damage
  • Tags: Still Live
  • Publication Date: 15th October 2019

Significant damage to aircraft caused by Dispenser colliding with the passenger steps while approaching to commence fuelling operations.

Several procedural and Human Factors contributed to the incident.

into plane

aircraft damage

lack of awareness

congestion